Service for your plastic recycling equipment

EREMA service for your PURELOOP machine

The highest possible machine availability - that is the objective of every production manager. Our powerful service package provides you with support at every level in order to ensure we achieve this objective.

PURELOOP belongs to the EREMA Group, the world leader in plastic recycling machines, technologies and equipment.
As a customer of PURELOOP you benefit from the group’ strength.

Support and emergency contact for your plastic recycling equipment

Phone.: +43 732 3190 5300

Emergency hotline
for urgent cases outside our normal working hours
Friday: 13:00 - 18:00 (CET)
Saturday: 08:00 - 18:00 (CET) 


Mechanical and process engineering assistance:

Electrical and electronic engineering assistance:

US - After Sales Technical Support

US - Spare parts

You Benefit from these EREMA Services

Telephone service employee at work.

Support and advice over the phone

PURE LOOP employee next to the plastic recycling equipment

Preventive maintenance on site

The plastic recycling equipment ISEC evo.

Process support following material changes

Training for employees at the plastic recycling plant.

Training for your employees

Online support employee at work.

Online support for the people operating your PURELOOP plastic recycling equipment

Your benefits

Simple and fast problem solving

Preventive maintenance prevents downtime

Fastest possible spare parts delivery

Would you like to know more about PURELOOP services for plastic recycling equipment?

We help you free of charge and without obligation.

Contact Details

Here are our contact details as well as our on-call service times for urgent cases outside our office hours.

BluPort® inclusive spare parts webshop

The BluPort® online platform provides a user-friendly overview of our practical service and data dashboard apps. In the integrated webshop for spare parts you can order all parts for your plastic recycling equipment. In doing so, you will immediately receive information about price and delivery time.

Trial Center USA & Austria

Opened in 2021, you can test our plastic recycling equipment in Austria and the USA. You can find more information about our test centers here.

Are you interested in our machines and would like to get to know our service offer better? Please contact us.

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